Contact information
Need help accessing your purchase or choosing where to begin? Send us a message and include enough information for us to find the order quickly.
Product and order support
Email: support@ownerframe.app
Phone: +1 (678) 579-7690
We aim to respond within two business days. Access problems are prioritized.
What to include
- your Shopify order number;
- the email used at checkout;
- the filename or download link involved;
- a short description of the problem; and
- a screenshot of any error, if available.
For your security: never email your complete payment-card number, security code, account password, or confidential client data.
Business information
Ownerframe is operated by:
ZEESHAN SHAIKH, an individual trading as Ownerframe
1928 Lake Shadow Way, Suwanee, GA 30024
Website: ownerframe.app
Common access questions
I did not receive the download email.
Wait up to 15 minutes, check spam and promotions folders, then contact us with your order number.
The ZIP will not open.
Confirm the download completed, save it locally, and use your device's current archive utility. If the problem continues, tell us your device and operating system.
Where should I begin?
Extract the ZIP, open the START HERE guide, then complete the 90-Minute Quick Start.